Virgin Voyages Help & Support

We always want all of our Sailors to feel comfortable. We encourage you to wear more than a bathing suit if you go to a restaurant and kindly consider shoes, but your style is your style. Who are we to judge?

Dress Up. Dress Down. Just Dress.

At Virgin Voyages we’re all about Sailors feeling free to express who they are and we know personal style is a huge part of that. Prescribing formal attire requirements just isn’t our style.

We put a lot of trust in our Sailors to have some basic respect for each other, and to not show up to a full service restaurant in only pasties and earrings, a dripping wet bathing suit, a pair of sandy flip-flops or a fully mesh jumpsuit.
We know, you know, that wearing shirts, pants and footwear is just the gracious way to dress in places where food is served. It also can’t hurt to glam up, which is encouraged, in all eateries, especially our gorgeous full service restaurants like the Test Kitchen or The Wake.

Your casual threads are probably nice enough to pass for dinner in any eatery, so come as you are, just not as you “were” when you got out of the shower please. Basically, please wear clothes in our eateries. Cheers!

The drinking age in international waters is 18, in the United States it's 21, and in other ports, we'll go with whatever their country's laws specify.

In fairness to all our Sailors on board, we think everyone deserves a spot in the sun.  If you leave any items unattended on chairs or loungers for more than 40 minutes, we will remove it and safely store it in lost property located at Sailor Services on Deck 5 Mid.

A muster drill is a mandatory safety briefing conducted to familiarize all of our Sailors and crew with the ship's emergency procedures. But this is Virgin Voyages we're talking about, so we promise to make it worth your while 😎

Sailor Loot can be used in the casino for gameplay, but cannot be cashed out.

Yes - we are deeply honored that you’re looking to memorialize the life of your beloved family member on board our ship. We cherish our Sailors and understand the importance of paying respects to those important in their lives. 

Please reach out to our Sailor Services Crew with the information below. Once provided this information, we’ll work with our local officials and shipboard teams to ensure that this Celebration of Life can take place on board and will confirm with you prior to your voyage: 
- Ship
- Sail Date 
- Party size
 
You can contact Sailor Services at 954-488-2955 for US Sailors, +44 (20) 30034919 for UK or +61 (1800) 491708 for AUS.

Yes, we are adult by design. We have a beautiful sun deck on Deck 17, called The Perch, where you can feel comfortable sunbathing topless at sea.