Virgin Voyages Help & Support
Can I make a call back home onboard?
When available, you can purchase our Premium WiFi service to video call and VOIP home. Or you can choose to turn on cellular services and use our satellite link at sea to make a standard phone call home. Please note that the rates for calls at sea are set by your service provider, so we strongly recommend you check the rates before making a cellular call or using cellular data services on board.
Can I tip extra for Crew on board?
We've already taken care of taking care of the Crew. So, don't worry, the tips are on us. However, if you insist, you're certainly able to leave additional tips with our Crew.
Do you have a lost & found on board?
Absolutely. You can find it at the Sailor Services desk on Deck 5.