Virgin Voyages Help & Support
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Help & Support
- The Days at Sea
- Special Assistance
Special Assistance
Are there wheelchairs available?
Sailors requiring regular use of a wheelchair/scooter should bring their own or rent from one of our vendors. However, wheelchairs may be available for emergency use at the terminal for embarkation.
You can rent a wheelchair or scooter from our friends at:
Scootaround (1-888-441-7575)
https://scootaround.com/en/cruise-services
You can rent a wheelchair or scooter from our friends at:
Scootaround (1-888-441-7575)
https://scootaround.com/en/cruise-services
Where can I rent a wheelchair for my voyage?
You can rent a wheelchair or scooter from our friends at Scootaround (1-888-441-7575)
https://scootaround.com/en/cruise-services
https://scootaround.com/en/cruise-services
Do you provide wheelchair assistance on board?
Wheelchair assistance is not provided on board or at our ports of call.
Are there cabins for Sailors with disabilities or reduced mobility?
Yes, we have a limited number of cabins available for Sailors with special needs or reduced mobility. Please book early and specify all of your required accommodations to our Sailor Services Crew, your travel agent or in your online booking.
Are there wheelchair-accessible cabins?
Yes, we have a limited number of cabins that can accommodate wheel chairs. Please bring your own preferred wheelchair, if needed, and be sure to book early to guarantee the cabin of your choice. Collapsible wheelchairs are strongly encouraged.