Virgin Voyages FAQs for Dining
Dining
How do I make a group dining reservation?
If you’re traveling in a group of 13 or more Sailors and wish to dine together, give our Sailor Services Crew a ring prior to your voyage to have your request submitted. Our Crew will then reach out to you with confirmation on availability.
How do I let you know about my dietary restrictions?
Just pop by the eatery on board and let our Crew know so that we can work with your restrictions. Please note, our kitchens are NOT allergen-free.
Is food delivery available on board?
A few delicious bites without leaving your seat, or wherever you happen to be at the moment? Say no more. Check out the Virgin Voyages app for all the info about ShipEats, our onboard food delivery service.
Is there a charge for ShipEats delivery?
Yes — there is a $10 delivery charge. However, the fee is waived if you order items totalling $10 or more, or if you’re staying in one of our RockStar Quarters.
Can I order breakfast room service the night before?
Absolutely! Just be sure to get your orders in by 2 am with ShipEats on the Virgin Voyages app. Breakfast drop-off is 5 am - 11 am but please keep in mind that pre-ordered breakfast is not available on disembarkation day.
Do you have Kosher or Halal Meals?
At this time, we do not offer certified Kosher or Halal meals.
Do you have a caviar tasting?
While we don't offer tastings, you can treat yourself to caviar bites and whole tin service for a charge at SIP Lounge.
What is Ship Eats?
ShipEats is our onboard food and drink delivery service, which you can access through the Virgin Voyages App.
What times can I order Ship Eats to my cabin?
All the time, anytime! ShipEats delivers to Sailor cabins 24/7, with the exception of disembarkation day when delivery is not available.
Where can I get ShipEats deliveries?
At this time, ShipEats food and drink orders can be delivered to all of our Sailor suites and cabins or onboard cabanas.
Is breakfast available on the morning of disembarkation?
Yes. Razzle Dazzle, The Wake, and The Galley will be open for limited dining hours for breakfast on disembarkation day.
Do I need to make reservations for dining?
If you’d like to make a reservation, you can! Dining reservations can be booked during the pre-voyage period directly through the Virgin Voyages App, via My Account on VirginVoyages.com, or through your First Mate (travel advisor).
If your booking was made on or after October 7, 2025, your pre-voyage dining window will depend on the VoyageFair Choice you’ve selected.
If you prefer to go with the flow, we also take walk-ins and same-day reservations at all of our eateries — so you’ll never have to worry about missing out on an incredible dining experience.
And if you try to book before sailing and see no availability, don’t stress — not all dining slots are released pre-voyage. More reservations open up once you’re on board.
If your booking was made on or after October 7, 2025, your pre-voyage dining window will depend on the VoyageFair Choice you’ve selected.
If you prefer to go with the flow, we also take walk-ins and same-day reservations at all of our eateries — so you’ll never have to worry about missing out on an incredible dining experience.
And if you try to book before sailing and see no availability, don’t stress — not all dining slots are released pre-voyage. More reservations open up once you’re on board.
Do you have vegan/vegetarian restaurants or dishes?
Shell yes! All of our eateries feature at least one vegetarian option on their menu. In fact, one of the most iconic spots on board, Razzle Dazzle, offers a modern twist to comfort go-to’s with plant-based vegetarian and vegan alternatives to classic dishes. You can't miss it (literally, there are red and white stripes all over the walls.)
What dining experiences will I be charged for?
Although all meals at our 20+ eateries are included, Sailors will have access to Treat Yourself items on select menus and dinner shows like Another Rose and It's a Ship Show for an additional cost.
How do I add people to my dining reservations?
You can manage your dining reservations in your Virgin Voyages Sailor App, via My Account on VirginVoyages.com, or by contacting Sailor Services or your First Mate (travel agent). You can also visit any one of our restaurants for extra information or assistance.
How often can a Group book dining together during a voyage?
We're delighted to offer the opportunity for Groups to enjoy a special dinner together. For each voyage, we can accommodate one dinner reservation for your entire group, regardless of the voyage's length. Additionally, individual dining reservations may be made on the App for up to 12 Sailors.
When is the best time for my Group to submit a request to dine together?
To ensure a seamless dining experience for your Group, requests can be submitted once the Group is Paid in Full at 120 days. While requests can be submitted upon final payment, all new dining requests will be reviewed and accommodated between 50-46 days prior to the sailing.
Can I make a reservation for more than one restaurant in a night?
Sailors can only have one reservation per night. However, if you craving something extra after dinner, you can visit the Galley, which is open for late-night eats.
How do I cancel a breakfast or dinner reservation?
While onboard, dining reservations can be managed through the Sailor App on the Agenda tab. Additionally, you can visit any one of our restaurants for more information on managing your reservations.
Can I change my breakfast or dinner reservation from one restaurant to another?
While onboard, dining reservations can be managed through the Sailor App on the Agenda tab. Additionally, you can visit any one of our restaurants for more information on managing your reservations.
Can I book dining reservations for more people than are in my cabin?
Yes, you can book breakfast or dinner for more Sailors than are in your cabin as long as they are friends or contacts in the app. For more assistance, please speak to the Sailor Services Team on Deck 5.
How do I make a breakfast or dinner reservation?
Check out the Sailor App or My Account on VirginVoyages.com for availability, or swim by any of our restaurants for details on making dining reservations.
How do I add or remove a Sailor to my dining reservation?
Reservations can be managed in your App agenda and via My Account on VirginVoyages.com. You can also swim by any of our restaurants for more information on dining reservations.
How will I know the status of my ShipEats order?
Before you place your order, you'll see an estimated time of arrival (ETA) to let you know the delivery time frame. You'll also receive notifications at each stage of your order: when it’s received and being processed, when it’s on its way from ShipEats, and once it has been delivered.
My ShipEats is missing an item. How can I report this and get my item delivered?
If anything's missing from your order, please to reach out to Sailor Services on the Sailor App or via your in-cabin phone. We'll be happy to help you get it sorted out.
I placed an order through ShipEats and I changed my mind. How do I cancel my order?
To cancel your ShipEats order:
1. Open the Sailor app and navigate to the “Services” tab, then select the ShipEats section.
2. Go to “Recent Orders” and locate the one you wish to cancel. Orders that are still in preparation or haven’t been processed yet should have a “Cancel” option.
3. Click the “Cancel” button below the “Done” button and confirm the cancellation when prompted.
1. Open the Sailor app and navigate to the “Services” tab, then select the ShipEats section.
2. Go to “Recent Orders” and locate the one you wish to cancel. Orders that are still in preparation or haven’t been processed yet should have a “Cancel” option.
3. Click the “Cancel” button below the “Done” button and confirm the cancellation when prompted.
I want to get food delivered to my cabin. How do I place an order?
Ordering through ShipEats is easy and (sea)breezy. Here's how to do it:
1. Launch the Sailor app on your device and navigating to the ShipEats section in the “Services” tab.
2. Browse the available food options, select the items you want to order, then add them to your basket by clicking the “Add to Basket” button.
3. After making your selections, proceed by clicking on “View Basket.”
4. Ensure your cabin number is correct, review your order, and click “Place Order.”
Now your order will be on its way to your cabin. You can track the status of your order in the “My Orders” section of ShipEats or by clicking on the purple banner at the top of the screen.
1. Launch the Sailor app on your device and navigating to the ShipEats section in the “Services” tab.
2. Browse the available food options, select the items you want to order, then add them to your basket by clicking the “Add to Basket” button.
3. After making your selections, proceed by clicking on “View Basket.”
4. Ensure your cabin number is correct, review your order, and click “Place Order.”
Now your order will be on its way to your cabin. You can track the status of your order in the “My Orders” section of ShipEats or by clicking on the purple banner at the top of the screen.