Shore Things Policies

Hop-On Hop-Off Bus Tour & Luggage Storage

Hop-On Hop-Off Bus Tour & Airport Luggage Transfer

Explore Vancouver with a 24-hour Hop-On, Hop-Off bus tour, luggage storage, and SkyTrain pass to YVR. Sightsee top attractions stress-free.

Discover Vancouver with a 24-hour Hop-On, Hop-Off Sightseeing Pass, including luggage storage and a Canada Line SkyTrain ticket to the airport. Explore top attractions like Stanley Park, Gastown, Chinatown, Robson Street, and Granville Island at your own pace, with multilingual commentary and flexible stops throughout the city.

Shore Thing Highlights

Luggage storage of 1 large and 1 small bag per Sailor at Canada Place. Pick it up at your leisure and head to the airport with included SkyTrain Pass
Hop-on-hop-off bus tour of Vancouver
Discover Vancouver at your leisure without any luggage slowing you down

Need to know

Wheelchairs are accepted on hop-on, hop-off buses and space is first comes, first served
Weather can vary throughout the day; layers and a rain jacket are recommended
Luggage must be picked up by 4:45pm. No overnight storage is allowed
Buses arrive at each of the 15 stops every 20-30 minutes. Wait times may be longer during peak hours and depending on traffic

Experience shores the Virgin way

Local & Immersive Tours
Authentic experiences curated with local operators
A Sustainable Cause
Select tour bookings to help social charities
Peace of Mind
Modify/cancel up to 48hrs before where applicable
Priority Debark in Port
Be first ashore in all our ports of call
Safe and Insured
Our partners are licensed and insured
Transparent Pricing
No hidden costs, all-inclusive Shore Thing prices
Expert Travel Support
Pre-voyage to onboard assistance, always there
Stress-Free Returns
Ship will wait for you in the event of a delay
Convenient Collection
Convenience of one location to shop for your calls

Shore Things are fully refundable to the original form of payment. However, please note that Shore Things are only fully refundable if they are canceled within 48 hours prior to the booked Shore Thing taking place, unless stated otherwise in a specific Shore Thing 'Need to Know' section. If you fail to either (a) cancel within 48 hours of the booked Shore Thing (or alternative time period as may be stated in a specific Shore Thing 'Need to Know' section), or (b) show up for a booked Shore Thing, you will be charged for 100% of the Shore Thing price.

If you make a cancellation prior to the first day of your voyage and within 48 hours (unless otherwise stated in the tour details) of your Shore Thing, you will be refunded to the original form of payment after midnight Eastern Standard Time (EST) on the day of cancellation.

If you make another purchase prior to midnight EST, after canceling a booking eligible for a refund, the credit from the canceled booking will be applied to your new booking. Therefore, you’ll only be charged for the price difference between the canceled and new experience. If you have remaining temporary credit left on your account after you’ve made another experience purchase, the remaining credit will be refunded to your original form of payment after midnight EST.

If you cancel a Shore Thing during your voyage and are eligible for a refund, a credit will be applied to your folio and not to your original form of payment.

Shore Things departure times and/or meeting locations are subject to change. We will make every effort to notify Sailors in advance via the Sailor App of any tour departure and/or meeting changes.

Hop-On Hop-Off Bus Tour & Luggage Storage

Explore Vancouver with a 24-hour Hop-On, Hop-Off bus tour, luggage storage, and SkyTrain pass to YVR. Sightsee top attractions stress-free.

Shore Thing Highlights

Need to know

Experience shores the Virgin way

Our Shore Things Policies