Shore Things Policies

Rosebank Distillery

Take a guided tour of the Rosebank Distillery, including a delicious tasting of local malts.

This tour offers a unique blend of history and modernity, showcasing the beautifully restored original Rosebank Distillery buildings alongside state-of-the-art facilities. The Rosebank Rekindled tour is an intimate and personalized experience, where guests receive detailed insights from knowledgeable guides. It ends in the original Lockkeepers Cottage, where you'll enjoy some rare Rosebank whisky along with a sample of single malts from sister distilleries.

Shore Thing Highlights

Tour of Rosebank Distillery's original restored buildings
Learn all about the whisky-making process from expert guides
Tasting of rare Rosebank whisky alongside single malts from sister distilleries

Need to know

This Shore Thing is wheelchair accessible for collapsible wheelchairs
The walking portion of this tour typically covers approximately 1-2 kilometers in distance, including some steps
Closed-toed shoes are required
Sailors who appear to be under the age of 25 may be asked for a government-issued photo ID showing that they are at least 18 years of age
Transfer from the port to the tour location is approximately 1 hour and 15 minutes

Experience shores the Virgin way

Local & Immersive Tours
Authentic experiences curated with local operators
A Sustainable Cause
Select tour bookings to help social charities
Peace of Mind
Modify/cancel up to 48hrs before where applicable
Priority Debark in Port
Be first ashore in all our ports of call
Safe and Insured
Our partners are licensed and insured
Transparent Pricing
No hidden costs, all-inclusive Shore Thing prices
Expert Travel Support
Pre-voyage to onboard assistance, always there
Stress-Free Returns
Ship will wait for you in the event of a delay
Convenient Collection
Convenience of one location to shop for your calls

Shore Things are fully refundable to the original form of payment. However, please note that Shore Things are only fully refundable if they are canceled within 48 hours prior to the booked Shore Thing taking place, unless stated otherwise in a specific Shore Thing 'Need to Know' section. If you fail to either (a) cancel within 48 hours of the booked Shore Thing (or alternative time period as may be stated in a specific Shore Thing 'Need to Know' section), or (b) show up for a booked Shore Thing, you will be charged for 100% of the Shore Thing price.

If you make a cancellation prior to the first day of your voyage and within 48 hours (unless otherwise stated in the tour details) of your Shore Thing, you will be refunded to the original form of payment after midnight Eastern Standard Time (EST) on the day of cancellation.

If you make another purchase prior to midnight EST, after canceling a booking eligible for a refund, the credit from the canceled booking will be applied to your new booking. Therefore, you’ll only be charged for the price difference between the canceled and new experience. If you have remaining temporary credit left on your account after you’ve made another experience purchase, the remaining credit will be refunded to your original form of payment after midnight EST.

If you cancel a Shore Thing during your voyage and are eligible for a refund, a credit will be applied to your folio and not to your original form of payment.

Shore Things departure times and/or meeting locations are subject to change. We will make every effort to notify Sailors in advance via the Sailor App of any tour departure and/or meeting changes.

Rosebank Distillery

Take a guided tour of the Rosebank Distillery, including a delicious tasting of local malts.

Shore Thing Highlights

Need to know

Experience shores the Virgin way

Our Shore Things Policies