Shore Things Policies

Québec City & Falls

Explore Québec's charm: Dufferin Terrace, Château Frontenac, Place-Royale, Plains of Abraham, Grande-Allée, and Montmorency Falls.

Explore Québec's rich heritage and natural beauty. Visit Dufferin Terrace and Château Frontenac for stunning views of the St. Lawrence River. Discover Place-Royale's historic architecture and Notre-Dame-des-Victoires. Stroll through National Battlefields Park, site of the 1759 battle. Enjoy Grande-Allée's shops and cafés, and see the Hôtel du Parlement. End the day with a tram ride at Montmorency Falls.

Shore Thing Highlights

Tram ride at Montmorency Falls
Peruse the shops and cafes of Grande-Allée
Stroll through National Battlefields Park, site of the 1759 battle
Discover the historic architecture of Place-Royale and Notre-Dame-des-Victoires
Visit Dufferin Terrace and Château Frontenac

Need to know

This Shore Thing is accessible for collapsible wheelchairs, as long as Sailors can navigate a few steps on their own
This Shore Thing is for Sailors with domestic flights after 2:30pm and international flights after 3:30pm
Sailors must disembark at the appointed time with their luggage
Weather can vary throughout the day; layers are recommended as well as a rain jacket

Experience shores the Virgin way

Local & Immersive Tours
Authentic experiences curated with local operators
A Sustainable Cause
Select tour bookings to help social charities
Peace of Mind
Modify/cancel up to 48hrs before where applicable
Priority Debark in Port
Be first ashore in all our ports of call
Safe and Insured
Our partners are licensed and insured
Transparent Pricing
No hidden costs, all-inclusive Shore Thing prices
Expert Travel Support
Pre-voyage to onboard assistance, always there
Stress-Free Returns
Ship will wait for you in the event of a delay
Convenient Collection
Convenience of one location to shop for your calls

Shore Things are fully refundable to the original form of payment. However, please note that Shore Things are only fully refundable if they are canceled within 48 hours prior to the booked Shore Thing taking place, unless stated otherwise in a specific Shore Thing 'Need to Know' section. If you fail to either (a) cancel within 48 hours of the booked Shore Thing (or alternative time period as may be stated in a specific Shore Thing 'Need to Know' section), or (b) show up for a booked Shore Thing, you will be charged for 100% of the Shore Thing price.

If you make a cancellation prior to the first day of your voyage and within 48 hours (unless otherwise stated in the tour details) of your Shore Thing, you will be refunded to the original form of payment after midnight Eastern Standard Time (EST) on the day of cancellation.

If you make another purchase prior to midnight EST, after canceling a booking eligible for a refund, the credit from the canceled booking will be applied to your new booking. Therefore, you’ll only be charged for the price difference between the canceled and new experience. If you have remaining temporary credit left on your account after you’ve made another experience purchase, the remaining credit will be refunded to your original form of payment after midnight EST.

If you cancel a Shore Thing during your voyage and are eligible for a refund, a credit will be applied to your folio and not to your original form of payment.

Shore Things departure times and/or meeting locations are subject to change. We will make every effort to notify Sailors in advance via the Sailor App of any tour departure and/or meeting changes.

Québec City & Falls

Explore Québec's charm: Dufferin Terrace, Château Frontenac, Place-Royale, Plains of Abraham, Grande-Allée, and Montmorency Falls.

Shore Thing Highlights

Need to know

Experience shores the Virgin way

Our Shore Things Policies