Sailors with Mobility Disabilities
Some Sailors with mobility disabilities who cannot walk on their own, require a wheelchair, scooter, or walker for mobility assistance throughout their voyage. Sailors who require the regular use of a wheelchair or scooter should bring their own or rent from one of our vendors, Scootaround, or the Special Needs Group. To ensure safe and secure storage of mobility devices, we kindly ask Sailors that are users of non-folding/collapsible wheelchairs or scooters to reserve a fully accessible cabin. This will allow us to accommodate your scooter securely and conveniently during your voyage.
Amenities and Services
- Assistance with embarkation/disembarkation
- Provision of accessible cabins
- Pool lifts
- Accessible restrooms throughout public spaces
- Accessible seating in theaters, restaurants, bars, and lounges
Accessible cabins are available on all our ships. We recommend you book well in advance to maximize your ability to secure an accessible cabin offering the features you need.
Need to arrange a wheelchair, mobility scooter, or other medical equipment for your voyage? We’ve partnered with two authorized providers who can coordinate delivery directly to our terminals and ships:
Scootaround
Phone: (toll-free) 1-888-441-7575 or 204-982-0657
Website: www.scootaround.com
Special Needs at Sea
Phone: (toll-free) 1-800-513-4515 or 954-585-0575
Website: www.specialneedsatsea.com
To help make embarkation as smooth as possible, Scootaround and Special Needs at Sea are the only rental providers authorized to deliver medical and mobility equipment to our terminals and ships. Deliveries from any other rental providers cannot be accepted by our terminal teams or shipboard Crew.
We recommend connecting with one of our authorized providers ahead of your voyage so your equipment can be arranged and ready when you need it.
Ship Transfers and Shore Things Facilities
To get more information or request accessibility assistance on your upcoming voyage, fill out the Accessibility and Medical Request Form or call our Sailor Services Crew