Shoreside Careers

Sr. Marketing Strategy & Communications Manager

The Gig:

Are you passionate about Branding and Communications?  Does the idea of collaborating to shape the Virgin Voyages brand make your heart skip a beat? We’re on a mission to create the world’s most irresistible travel brand and we are seeking a talented and innovative communication’s Crew Member.

As one of our key team members, the Sr. Manager- Marketing Strategy & Communications will help make this a reality. Communications teams at Virgin are critical at helping make the brand loved and famous both internally and externally.

As our Sr. Manager, you will be expected to take the lead on managing, organizing, and broadcasting our strategic brand communications initiatives inclusive of advertising and partnership marketing efforts. What will excite us most about you is your passion and ability to make sure all of our touch points are absolutely and undeniably “on brand”. You will actively shepherd the brand and influence those around you to bring the brand to life in small and big ways. You will exhibit strategic thought leadership that leverages a combination of creative savviness and business acumen.

You will work collaboratively with internal stakeholders and be tied at the hip with our PR and Social teams. You will be a key member of the team that owns the brand positioning, develops as well as manages the brand’s visual identity, creates tools to ensure consistent execution, manages performance, and is accountable for the reporting of performance.

This role requires the person to be a strong communicator, be clever, be super organized, a whiz at making beautiful presentations and editorial calendars, and awesome to work with so they deftly manage all programs and challenges that will come up.

What You'll be up to:

  • Create, craft and execute strategic communications plans that support long-term brand building and business goals.
  • Develop and drive execution of integrated marketing plans (multi-channel) around campaigns, stunts, events, advertising campaigns and partner initiatives.
  • Oversee the day to day management of the team responsible for managing agency relationships and internal studio & measurement relationships.
  • Spearhead processes and procedures to streamline the production of creative, measurement of tactics, and optimization thereof so that we never drop the ball or skip a beat when it comes to our marketing endeavors.
  • Be fearless about uncovering and addressing all the little details that make the difference between a great brand and just another one in the pack.
  • The ideal candidate has the business mindset to develop strong hypotheses on improving performance of business objectives related to marketing endeavors, working with the measurement teams to quantify impact of said marketing endeavors and then making forward looking recommendations that influence the direction of the business by effectively communicating results.
  • Collaborate with internal and external partners and agencies to develop a range of creative, assets, media plans, sweepstakes, barter opportunities, etc.
  • Manage complex projects, timelines, contracts, contract negotiations, and budgets.
  • Proactively participate and contribute in areas that are outside your wheelhouse – start-up life is for those with a “can do” attitude

Superpowers Required:

  • Bachelor’s Degree in Marketing, Journalism or related field of study
  • 5 years of experience in branding and communications roles in an agency or corporate setting required.
  • Consumer and/or trade media experience required.
  • Travel or cruise line experience preferred.
  • Excellent communication skills required, verbal and written.
  • Deep understanding of content landscape and effective ways to market.
  • Proven track record of producing successful brands and marketing campaigns
  • Must be detailed oriented and have superior organizational skills.
  • Power Point, Adobe Photoshop, InDesign, Illustrator skills (preferred)

What matters Most to Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is an Equal Opportunity Employer.

If you believe you are the Rockstar we've been looking for, Apply Now!

Crew & Sailor Travel Specialist

The Gig:

We are on the lookout for a Crew & Sailor Travel Specialist to join our crew. This crew member will be responsible for booking and ticketing air flights for our Crew and Sailors (guests) ensuring all ARC and airline mandates are adhered to. Secure hotel accommodations and ground transportation as needed while staying within the travel policy.

This position is expected to act independently in making decisions to resolve any travel challenges experienced by both Crew members and Sailors. If your stomach gets weak when the ship gets rocky, this might not be the gig for you…..

What You'll be up to:

  • Assist Crew and Sailors in securing the most optimal travel arrangements based on Sailor preferences and Crew contract or travel policy requirements
  • Manage Crew and Sailor flight information, partner with Shipboard and Shoreside officers/crew and Human Resources personnel to communicate all travel arrangements and make updates/changes as required
  • Resolve complaints from Sailors & Crew members in a timely manner
  • Maintain awareness of rate changes in various Virgin Voyages cities to maximize cost          savings opportunities
  • Responsible to relay, receive and verify information to and from ships
  • Report passenger numbers, passenger requests and questions to ships 
  • Contact hotel, transfer and port agent partners for reservations and verify confirmations and invoices
  • Liaison between Cruise Reservations/Sales departments and ship’s staff
  • Provide timely and accurate information flow and changes to affected departments
  • Ensure business is accurately booked, communicated and executed in accordance with Virgin Voyages standards
  • Have your team’s back (all the time) but especially when they aren’t available
  • Perform other duties as assigned - you can’t be afraid to roll up your sleeves and do what it takes to get the job done

Superpowers Required:

  • Demonstrated strong knowledge in one or more cruise related applications and willingness to learn new applications - key qualification to determine if you are going to sink or swim in this role
  • 5-7 years of GDS experience; preferably Amadeus or Sabre
  • Well versed in international travel
  • 3-5 years of travel agency experience
  • Demonstrated strong knowledge of Google Suite applications
  • Experience with software and hardware hierarchies and related dependencies
  • Proven ability to be a self-starter with minimal supervision and follow-up
  • Proven ability to work in a fast-paced environment, successfully meeting deadlines
  • Excellent oral and written communication skills, with strong attention to detail
  • The ability to juggle…. or multitask
  • Preferred - Bachelor's’ Degree in Hospitality/Leisure

 

What matters Most to Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is an Equal Opportunity Employer.

 

If this gig sounds like your cup od tea, Apply Here

Sr. First Mates Marketing Manager

The Gig:

Our Sr. Manager - First Mates Marketing, will work alongside the Director of Brand Marketing and the Sales team to provide leadership for the development and execution of strategic marketing initiatives for First Mates. 

This highly motivated and creative person will work closely with the Sales team to support all First Mates MarComm efforts and will materialize brilliant, objective driven, cost efficient, and on brand marketing touch points.

The ideal candidate is a trade marketing expert who is passionate about bringing a lifestyle brand to life while measuring performance within a B2B environment.

What You'll be up to:

  • Develop and implement strategies and solutions to drive First Mates sales and develop the tools to assist the Sales team in their messaging to support of First Mates.
  • Shepherd all Travel Agent communications touch points so they are “on brand” and achieve communication objectives.
  • Ensure consistency of message and images in all marketing programs, marry those comms to the right media vehicle at the right time in order to maximize efficiency and cost control.
  • Create and maintain strong and positive relationships with the Sales team by engaging with them on a regular basis.
  • Develop and manage the execution of all First Mates collateral projects, brochures, events related materials, email communications, direct mail, newspaper, television, internet, digital re-targeting, social targeting, etc.
  • Support and maintain comms messaging and branded content on FirstMates.com education portal and measure return of all digital  and non-digital tactics leveraged to drive First Mates engagement and performance
  • Support social media strategy and content development around Seaciety (First Mates Facebook channel)
  • Lead on-going communications to Sales and Travel Agency partners ensuring new promotions, offers and newsworthy announcements are communicated clearly and in a timely manner
  • Work with studio creative team in order to create all First Mates assets and marketing touch points
  • Collaborate with all teams involved in the development and execution of marketing and promotional programs, including Sales, Marketing, Revenue Management, PR, Legal, Operations, and Customer Experience in order to ensure that programs convey desired messages, run on time and are cost-effective
  • Identify high value opportunities using business judgement based on strong analytics (including costs, conversion, retention, LTV, Qual data, and ROI) and build strategic, long-term plans around them.
  • Quantitatively track the ROI and success of First Mates initiatives, analyze trends and provide data driven insights to inform future initiatives
  • Be protective of our beloved brand and bold with your recommendations
  • Drive the big picture strategy forward, while understand the details and marketing intricacies to make those connections about how effective First Mates marketing can translate to growth driving initiatives
  • Educate internal teams and external teams on what is required to deliver Virgin-style marketing
  • Other duties as assigned

Superpowers Required:

  • Bachelor’s Degree Required
  • 6-8 years of prior experience in marketing partnerships and/or business development in B2C environments and/or marketing/advertising agencies
  • Demonstrated success managing partnerships or business development with targets, pipelines and KPIs
  • Instinct for managing partners. Proven track record of successfully managing complex partnerships and cultivating new initiatives from these relationships.
  • Experience making data-driven partnerships using analytical tools, as well as demonstrated business sense and deal intuition through successful past projects
  • Diverse skill set that includes the ability to conceptualize, quantify, communicate and execute strategic marketing partnerships and integrated promotions
  • Strong relationship management, planning, negotiation, communication and analytical skills
  • Comfortable working independently but a master at collaborating across multiple teams
  • Ability to partner with cross functional teams and demonstrated leadership by communicating effectively and tactfully internally and externally with people at all levels
  • Motivated, organized, self-starter who reacts effectively and professionally to situations that require quick turnaround and manages multiple tasks and deadlines with ease
  • Must be articulate, self-aware and well spoken, while remaining objective and professional in a high-pressure environment
  • Solution-orientated approach to problem solving; ability to pivot conversations and recommend creative solutions
  • An ability to think outside of industry norms; Creativity and a desire to change things for the better 
  • High throughput. A passion to deliver on results 
  • An energy that lights us up. Pick things up fast and run with them, wearing as many hats needed and jumping in to help your teammates when required. 
  • A sense of unbridled optimism 

What matters Most to Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is an Equal Opportunity Employer.

Apply Here! If you're Ready to Make Ship Happen!

Onboard Accounting Staff Accountant

The Gig:

The Staff Accountant – Onboard Accounting will be responsible for accounting for the onboard revenue and operational costs by balancing and verifying all company onboard revenue and related transactions.

Staff Accountant responsibilities include reconciling balance sheet accounts, validating system generated onboard revenue and operational cost transactions, and ensuring revenues and expenses are complete and accurately posted.  Additionally, the Staff Accountant will assist with the preparation of month-end flash reports and dashboards and close procedures.

A successful Staff Accountant combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts. This can be accomplished by utilizing our Workday Accounting System and other ancillary revenue systems. The ideal candidate will work collaboratively with a team of skilled professionals in a fast-paced, deadline driven environment, demonstrating precision and expertise, in order to maximize efficiency and productivity.

What You'll be Up To:

  • Prepares and records revenue and expenses entries by compiling and analyzing account information.
  • Maintains and balances subsidiary accounts by verifying, allocating, posting, reconciling transactions including resolving discrepancies.
  • Reconciles general ledger balances by comparing reports from ancillary revenue systems with the general ledger in a timely manner.
  • Summarizes financial status by collecting information; preparing financial reports, assisting with the profit and loss statements and other revenue recognition related statements.
  • Provide daily, weekly, monthly and annual dashboard reports outlining both revenues and expenses for various management levels.
  • Analyze and record port, fuel, and Shore Things costs.
  • Function in accordance with established standards, procedures and applicable laws.
  • Research, track, and resolve accounting problems/discrepancies.
  • Completes external audit by analyzing and scheduling general ledger accounts; providing information for auditors.
  • Protects organization's value by keeping information confidential.
  • Identify continuous improvement opportunities and assist in creating efficiencies/process improvements.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Provide support to the Manager of Onboard Accounting.
  • Ability to be a self-starter and self-motivator.
  • Other job duties as assigned.

Superpowers Required:

  • Bachelor’s Degree in Accounting required
  • 2+ years’ experience in accounting
  • Experience with computerized ledger systems
  • Advanced knowledge of Excel
  • Strong problem solving and analytical skills
  • Ability to function well in a team-oriented environment
  • Familiarity with Workday General Ledger a plus

What Matters Most To Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is an Equal Opportunity Employer.

If this sounds liek the Gig for you, Apply Now!

Motion Graphics, Graphic Design & Video Production Specialist

The Gig:

We’re seeking a Motion Graphics, Graphic Design & Video Specialist to join us on our journey to create the world’s most irresistible travel brand. Someone who identifies as a jack-of-all-trades who can do graphic design work as well as produce and edit content, videos, GIFs, animations, graphics, photos –– the whole gamut. Your forward-thinking perspective on aesthetics will help elevate the ordinary to make it extraordinary. You will be passionate about helping us make sure we look our very best in every place that we appear.

Someone would describe you as a highly organized team player who eats, breathes, and sleeps content creation. You’re eager to learn all that you can but can also bring ideas to the table and can work independently to get things done. You’re also not afraid to be a bit scrappy (we’re a startup after all).

Your day to day is never boring as you work both with internal crew members and agency partners on things you are creating and producing across a range of channels. From marketing projects to digital platform content, from video production to email marketing. Everything you touch makes us look ‘hot’. You are familiar with selling an idea in and also how to show your creative process either via mood boards or concept sketches. You’re not precious so you are someone who is cool with getting feedback and other people’s input on your work. In the end, we won’t know how we got by without you.

What You'll be Up To:

  • Collaborate with the Creative Director, Art Directors, Copywriters, Project Managers, and Marketing team in the development of original content
  • Create compelling and original static & video content. (Including, but not limited to GIFs, static designs, illustrations, sizzles, animations, teasers, and videos)
  • Create animation/motion graphics for Virgin Voyages’ Sales & Marketing video content across a range of digital platforms and portals
  • Design and production of key marketing collateral and branded items
  • Shoot in-house productions when necessary
  • Create engaging templates for all internal and external needs
  • Champion consistency to the brand visual identity and usage
  • Stay on top of new software and be on the latest stuff
  • Act as an ambassador of the Virgin culture
  • Other duties as assigned.

Superpowers Required:

  • Bachelor’s Degree in Motion Graphics, Editing, Animation or Graphic Design
  • Minimum 4-8 years relevant job experience working in motion design with proven work and creative acumen required
  • Strong visual sense and aesthetic focus, with an understanding of photo, videography, and graphic design principles that drives our brand identity forward
  • A well-rounded portfolio that showcases an on-brand aesthetic that lends well to a range of audiences
  • Understanding of storytelling and what makes an engaging story
  • Must be an expert at Adobe CC Suite, Google Suite, MS office, After Effects, Cinema 4D, Premiere Pro, Illustrator, Photoshop and Nuke
  • Ability to work at speed in a fast turnaround environment, without sacrificing quality of content
  • Proficiency with using a DSLR Camera
  • Ability to be flexible, this is a startup -- we need to be scrappy sometimes!

What Matters Most To Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is an Equal Opportunity Employer.

If you think you're the Rockstar we're looking for, Apply Here!

Revenue Analyst

The Gig:

We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building a fantastic team to help make our ambition a reality. We are on the hunt for a super talented rock-star who is a numbers-driven individual to fulfill our Revenue Analyst gig

This crew member will be responsible for making and implementing micro-economic pricing, inventory, and promotional decisions throughout the selling cycle to maximize revenue. This includes executing the Revenue Plan and assisting in the development of Revenue Forecasts. This special someone will also work closely with Customer Experience, Sales, Marketing, Public Relations, Voyage Travel Services, and other crew members to achieve our overall revenue goals. 

In other words, this ‘someone’ needs to know how to Make Ship Happen. Your masterful attention to detail and self-starter mentality mean you can work by yourself and as part of a team. Ultimately, we won’t be able to remember how we got by without you. 

What You’ll Be Up To:

  • Realize Revenue Plan’s pricing & promotions strategy
  • Perform daily pricing & inventory actions
  • Monitor profitability across channels, geographic regions, and promotional activities
  • Develop data-driven recommendations for incremental revenue opportunities
  • Build and analyze revenue reports (variance analysis) and communicate findings
  • Assist in developing Revenue Plans & Forecasts
  • Create & provide support for Senior Leadership presentations
  • Ad hoc analyses

Super Powers Required:

  • Bachelor’s degree (BA) from four-year college or university required with focus in quantitative discipline preferred
  • Minimum 1-3 years of experience in a quantitative role required, background in cruise industry preferred
  • Demonstrated ability to make and implement decisions independently
  • Interactive reporting experience required; Tableau experience preferred
  • Seaware experience preferred
  • Experience in forecasting preferred
  • Ability to work fluidly with large datasets
  • Outstanding verbal and written communication skills
  • Ability to work well with others in an open, unstructured environment

What Matters Most To Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is an Equal Opportunity Employer.

If this sounds like your cup of tea, Apply Here

Senior Manager of People - Seagoing

The Gig: 

We’re on a mission to create the world’s most irresistible travel brand and we are

seeking a talented and innovative Senior Manager of People - Seagoing. If you are the ideal candidate, you are able to stay afloat when ship get rocky...

You will work closely with the People & Culture, Marine & Technical and Hotel Operations teams to develop and execute the onboard HR strategies and activities that foster growth, innovation and organizational effectiveness. In this role, you will assess the onboard human resources needs in areas such as performance management, employee relations, career development and leadership development and drive the appropriate solutions in these areas. The individual in this role must be able to interface effectively with professionals at all levels of the organization and onboard. 

Water you think? Sound like you?

Key Things You’ll Be Up To:

  • Develop a strong knowledge of the organization’s onboard structure, strategy, roles, goals and challenges to serve as a trusted and valued advisor to management and crew. We need someone that is going to come in and make ship happen!
  • Manage all key onboard people processes: employee relations, recruitment and onboarding, certification, rotations, contracts and leave statements, etc. 
  • Improve onboard crew performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling onboard leaders.
  • Ensure Virgin Voyages complies with onboard rules and regulations, as applicable to each jurisdiction of the company’s activities taking into account relevant MLC, STCW and Flag, and set higher standards where relevant and insure such standards are effectively communicated, implemented and “lived” in the organization.
  • Assist with development and execution of seagoing recruiting strategies to attract high-quality candidates; this would include full-cycle recruiting (posting, screening, testing and hiring).
  • As applicable assist in creating, coordination and conducting of onboard training in topics including performance management, safety, harassment, and all other applicable policy guidelines. Oh Buoy!
  • Manage and maintain job descriptions for all positions onboard seeking approval from relevant Operations Manager.
  • Take active part in counselling and any grievance situation onboard, and assist in identifying, evaluating and resolving human relations and work performance issue and opportunities.  In general, ensure crew always consider they are treated right and fair.
  • Challenge practices if you believe there are better ways of doing things and inspire others to do the same, fixing things that need fixing, identifying problems and finding solutions.
  • Maintain in-depth knowledge of MLC, STCW, Flag, and International seagoing requirements reducing legal risks and ensuring compliance; solving simple to complex problems, identifying trends early, mapping out solutions, and executing against the best solutions for the business.
  • Assists in development, implementation and administration of the organization’s onboard benefit programs, processes and policies.  This includes, but is not limited to cost forecasting, budgeting, and reporting and salary benchmarking.
  • Assist in the planning and execution of all onboard rotations monitoring set KPIs and informing responsible operation managers of any upcoming issues.
  • Respond to crew inquiries about eligibility and contributions, maintain up to date information relative to crew such as addresses, marital status, changes in family status in the seagoing IT system.

 

Super Powers Needed:

  • Minimum of 8 years’ experience with Cruise operations as Snr. Rotations/Crew Manager/HR Seagoing Manager role. We want a superstar!
  • Experience with Marine & Technical qualifications and certifications.
  • A minimum of 5 years’ experience supervising a team.
  • A solid track record of achievement as a strategic HR seagoing business partner.
  • Strong analytical skills (to include financial analysis and budgetary planning). 
  • Must have proven record of creativity and progressive thinking, unafraid of change, organized and process oriented, and managing projects drawing on a strong foundation of theory and analytical skills and applying them to daily and strategic solutions and initiatives.
  • Must have excellent written and verbal communication skills with the ability to deliver simplified messages of complex plan, policy, and procedural details over electronic and printed material across all levels of the firm.
  • A track record of attracting, developing, managing, and retaining a team that is recognized as subject matter experts and providers of results through excellent client service is a must.

If this sounds like your style, Apply Here

 

What Matters To Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is an Equal Opportunity Employer.

FF&E Procurement Manager

The Gig:

We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building a fantastic team to help make our ambition a reality. 

Our The FF&E Procurement Manager leads the sourcing and procurement process for goods and services related to FF&E and public spaces in a variety of categories including but not limited to consumables, furniture, fixtures, equipment, gym equipment, casino, etc. Heavy emphasis on newbuild followed by operational procurement and drydock support. Accountable for timely execution in often ambiguous circumstances of purchase orders and delivery to final destination in the lowest cost manner considering origination point and specific transportation requirement for said goods.

In other words, this ‘someone’ needs to know how to Make Ship Happen. Your masterful attention to detail and self-starter mentality mean you can work by yourself and as part of a team. Ultimately, we won’t be able to remember how we got by without you. 

 

What You’ll Be Up To:

  • Qualifies supply base in both usual and unusual places of products and services including price, availability, and delivery schedule, payment terms, warranty, etc.
  • Maintains a very high level of accountability for all New Build purchasing activities and other assigned activities
  • Prepares and analyzes RFPs, scope of work, warranty requirements as recommend by internal customer to create a competitive environment in often ambiguous circumstances
  • Negotiates to achieve the highest value and lowest total cost.
  • Recommends products and services based on testing, observing, or examining items, industry experience and reliability.
  • Ensures that approved suppliers comply with our corporate ethics and sustainability standards.
  • Monitors performance of product or service procured to identify any defective or unacceptable goods or services with inspection or quality control personnel and takes corrective action.  
  • Owns the procure to pay process for selected suppliers which includes, issuing purchase orders within defined approval level, ensuring timely delivery to final destination and receipt in preparation of payment. 
  • Contributes to the development and execution of performance management programs with suppliers that focus on quality, responsiveness and cost.
  • Other duties as assigned.

Super Powers Required:

  • Bachelor’s in business, supply chain or comparable experience
  • 10-15 years of progressive experience in purchasing or supply chain
  • Cruise related experience required. Preferably in supporting operations & projects related to newbuild, dry dock, & in-service projects.
  • Expert in MS Office, especially Excel
  • Experience working with the AMOS procurement system preferred
  • Strong understanding of supplier terms and conditions.
  • Ability to work independently under undefined scope of work.
  • Highly organized and self starter
  • Good financial acumen

What Matters Most To Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is an Equal Opportunity Employer.

 

If this gig sounds like you, Apply Here!

Sr. DevOps Engineer

The Gig:

We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building a fantastic team to help make our ambition a reality. 

The Senior DevOps Engineer will help design and build solutions that will balance the need for speed, flexibility and reliability of Cloud infrastructure and IaaS/PaaS/SaaS applications.  Enable and implement DevOps best practices and execute deployments through multiple environments. Look at optimizing platforms, systems, and environments, to help the business become stable but easily scalable.  This critical role requires the ability to synthesize radical ideas, the aptitude to define new deployment and management strategies to get the job done — Globally.

As we are still in start-up mode, we want someone who is happy to roll their sleeves up and does what needs to be done to ensure our sailors have an exciting brand experience and ultimately a fantastic time. Sound like a gig you’re up for? If so, float on….

What You’ll Be Up To:

  • Help drive DevOps Engineering for our Enterprise IT and Business IT teams in both IaaS/ PaaS and SaaS implementations.
  • Assist with projects involving cloud, operating systems, applications, database(s) and security issues and requirements.
  • You will be an active member of Design & Build IT projects, steering cloud configurations and services towards industry-leading security with your domain expertise.
  • Use best practice and tools to help automate the deployment of systems in both public/private cloud datacenters.  
  • Work with team to engineer and implement new Cloud Security tools to feed our DevOps/SecOps processes to ensure the solvency of compute resources.
  • Thoroughly understand software installations, systems monitoring and troubleshooting, account management, and overall efforts to minimize system downtime.
  • Thorough understanding of DevOps ideologies and ability to drive and communicate change supporting DevOps methodology within the organization.
  • Provide support for all public/private cloud-based infrastructure and solutions.  Help troubleshoot and fix issues as they arise in real-time. Then help make post issue recommendations and changes to prevent future incidents. 
  • Work with both internal and external teams to enhance and improve our Continuous Integration/Continuous Delivery processes. 
  • Serve as an interface to governance, compliance, and risk management teams to ensure the system consistently meets the requirements for certification and accreditation
  • Be able to recite the alphabet.. Backwards, just kidding, there may be some other duties assigned though

Super Powers Required:

  • Bachelor's degree or equivalent in Computer Science, Information Systems Management, Information Technology or other related discipline with 10 + or more additional years related professional experience.
  • 10 + years’ experience as a Security Engineer supporting software architecture development environments.
  • Experience with Git, Jenkins, Chef, and Puppet.
  • Experience with common scripting languages (Python, Ruby).
  • Strong experience with cloud security strategy, cloud provider ecosystems (Amazon AWS/ Microsoft Azure) & migrating Enterprise from traditional data center Infrastructure, Application and Data designs to hybrid or fully-cloud enabled practices.
  • Familiar with DevOps and Agile methodology.
  • Knowledge of cloud networking architecture, cloud operations, security, automation and orchestration.
  • Possess clear understanding of security protocols and standards and have experience with software and security architectures.
  • Demonstrate an ability to bridge technology knowledge gaps between IT staff and corporate staff such as Legal, Compliance and Audit organizations.
  • Understand how to design and implement security tests in accordance with stated criteria.
  • Experience with Linux/UNIX Windows servers, MS SQL, Oracle MySQL, Postgress DB, Kafka. Experience understanding protocols, such as SSL/TLS, CIFS, HTTP/S, DHCP, SMTP, LDAP/S, NFS, SNMP and DNS.
  • Experience in networking concepts and services, such as VPNs, IPsec, PKI and TCP/IP.
  • Familiar with high-availability (HA) and failover implementations for network infrastructure and server systems.
  • Strong written and oral communication skills.
  • Organized, responsive and highly thorough problem solver.
  • Ability to work with minimal direction on a variety of, and sometimes ambiguous, requirement

What Matters Most To Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is an Equal Opportunity Employer.

Apply Here

Cyber Security Engineer

The Gig:

We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building a fantastic team to help make our ambition a reality. 

We are looking for the best of the best for our Cyber Security Engineer gig to help build and manage a cyber security platform for Virgin Voyages.  You’ll make things more secure by protecting system boundaries, keeping computer systems and network devices hardened against attacks and securing highly sensitive data.  You will be responsible for the analysis and assessment of vulnerabilities in the environments, investigate available tools and countermeasures to remedy detected vulnerabilities, and recommend solutions to help secure our platforms/systems against future vulnerabilities. You’ll also get to assist in the creation, implementation, and management of security solutions, policies and procedures.

As we are still in start-up mode, we want someone who is happy to roll their sleeves up and does what needs to be done to ensure our sailors have an exciting brand experience and ultimately a fantastic time. Sound like a gig you’re up for? If so, float on….

What You’ll Be Up To:

  • Engineer, implement and monitor security measures for the protection of computer systems, networks and information
  • Identify and define system security requirements
  • Design computer security architecture and develop detailed cyber security designs
  • Prepare and document standard operating procedures and protocols
  • Configure and troubleshoot security infrastructure devices
  • Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
  • Ensure that the company knows as much as possible, as quickly as possible about security incidents
  • Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
  • Juggle flaming torches! Just kidding, but there may be some other duties as assigned

Super Powers Required:

  • 3-4 Years managing and creating security systems, solutions, policy and procedure
  • Proven work experience as a system security engineer or information security engineer
  • Hands on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc.
  • Experience with network security and networking technologies and with system, security, and network monitoring tools
  • Develop automation scripts to handle and track incidents
  • Collaborate with colleagues on authentication, authorization and encryption solutions
  • Evaluate new technologies and processes that enhance security capabilities
  • Deliver technical reports on test findings
  • Recommend modifications in legal, technical and regulatory areas that affect IT security
  • Bachelor’s degree preferred

What Matters Most To Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is an Equal Opportunity Employer.

Apply Here