Virgin Voyages FAQs for Cabin Upgrades

Whether you're looking to change your cabin — including its location on the ship — or upgrade to a higher cabin category altogether, your options depend on when you booked and which fare you selected.

Reach out to Sailor Services or your First Mate (travel agent) — we're happy to walk you through what's possible for your booking. And no matter which cabin you're in, you'll always enjoy our Always Included Luxury onboard.

Level Upgrade bidding will be available for specific sailings at various timeframes. You'll receive an email that will let you know when you can bid or you can check if your booking is eligible on our Level Upgrade page.

All cabin categories (except the Massive Suite) are eligible for Level Upgrade based on availability for each sailing.

If accepted, your offer is automatically processed and charged to your form of payment on file.

Most responses are accepted approximately 48 hours prior to your sailing. If you don’t hear back give our Sailor Services a ring at +1 954 488 2955.

Your Level Upgrade does not include any additional promotions but you can keep the promotions you already have.

Yes, Sailors can upgrade their cabin by re-applying for a new Flexpay loan.