Virgin Voyages FAQs for Special Assistance
Special Assistance
Sailors requiring regular use of a wheelchair/scooter should bring their own or rent from one of our authorized vendors. However, wheelchairs may be available for emergency use at the terminal for embarkation.
Need to arrange a wheelchair, mobility scooter, or other medical equipment for your voyage? We've partnered with two authorized providers who can coordinate delivery directly to our terminals and ships:
Scootaround
Phone: (toll-free) 1-888-441-7575 or 204-982-0657
Website: www.scootaround.com
Special Needs at Sea
Phone: (toll-free) 1-800-513-4515 or 954-585-0575
Website: www.specialneedsatsea.com
To help make embarkation as smooth as possible, Scootaround and Special Needs at Sea are the only rental providers authorized to deliver medical and mobility equipment to our terminals and ships. Deliveries from any other rental providers cannot be accepted by our terminal teams or shipboard Crew.
We recommend connecting with one of our authorized providers ahead of your voyage so your equipment can be arranged and ready when you need it.
Need to arrange a wheelchair, mobility scooter, or other medical equipment for your voyage? We've partnered with two authorized providers who can coordinate delivery directly to our terminals and ships:
Scootaround
Phone: (toll-free) 1-888-441-7575 or 204-982-0657
Website: www.scootaround.com
Special Needs at Sea
Phone: (toll-free) 1-800-513-4515 or 954-585-0575
Website: www.specialneedsatsea.com
To help make embarkation as smooth as possible, Scootaround and Special Needs at Sea are the only rental providers authorized to deliver medical and mobility equipment to our terminals and ships. Deliveries from any other rental providers cannot be accepted by our terminal teams or shipboard Crew.
We recommend connecting with one of our authorized providers ahead of your voyage so your equipment can be arranged and ready when you need it.
Need to arrange a wheelchair, mobility scooter, or other medical equipment for your voyage? We've partnered with two authorized providers who can coordinate delivery directly to our terminals and ships:
Scootaround
Phone: (toll-free) 1-888-441-7575 or 204-982-0657
Website: www.scootaround.com
Special Needs at Sea
Phone: (toll-free) 1-800-513-4515 or 954-585-0575
Website: www.specialneedsatsea.com
To help make embarkation as smooth as possible, Scootaround and Special Needs at Sea are the only rental providers authorized to deliver medical and mobility equipment to our terminals and ships. Deliveries from any other rental providers cannot be accepted by our terminal teams or shipboard Crew.
We recommend connecting with one of our authorized providers ahead of your voyage so your equipment can be arranged and ready when you need it.
Scootaround
Phone: (toll-free) 1-888-441-7575 or 204-982-0657
Website: www.scootaround.com
Special Needs at Sea
Phone: (toll-free) 1-800-513-4515 or 954-585-0575
Website: www.specialneedsatsea.com
To help make embarkation as smooth as possible, Scootaround and Special Needs at Sea are the only rental providers authorized to deliver medical and mobility equipment to our terminals and ships. Deliveries from any other rental providers cannot be accepted by our terminal teams or shipboard Crew.
We recommend connecting with one of our authorized providers ahead of your voyage so your equipment can be arranged and ready when you need it.
Wheelchair assistance is not provided on board or at our ports of call.
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